Frequently Asked Questions

Everything you need to know about shopping with Disroyal

What are your shipping rates and delivery times?

We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited delivery arrives within 1-2 business days. Rates are calculated at checkout based on your location.

How do I return an item?

If you are not satisfied with your purchase, you can return it within 30 days of delivery. Items must be in their original condition and packaging. Please visit our Returns Portal to start the process.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order in real-time?

Yes, once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are Disroyal products covered by a warranty?

Absolutely. All our products come with a 12-month manufacturer's warranty that covers any defects in materials or workmanship under normal use.

What should I do if my order arrives damaged?

Please contact our customer support team immediately with photos of the damaged item and packaging. We will prioritize a replacement or full refund for you.